Privacy Policy
Cura by Enlighten Care
At Enlighten Care, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Cura platform ("Service"). Please read this Privacy Policy carefully.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Email address, name, phone number, and other information you provide when creating an account or using our Service.
- Healthcare Provider Information: Professional credentials, practice information, and other details necessary to provide the Service.
- Patient Information: When healthcare providers use our Service, they may input patient information. As a service provider, we process this information on behalf of our healthcare provider customers.
- Usage Data: Information about how you use our Service, including IP address, browser type, pages viewed, time spent on pages, and other diagnostic data.
2. HIPAA Compliance
Enlighten Care is committed to complying with the Health Insurance Portability and Accountability Act (HIPAA). For healthcare providers who are Covered Entities under HIPAA, we serve as a Business Associate. We have implemented appropriate physical, technical, and administrative safeguards to protect the confidentiality, integrity, and availability of Protected Health Information (PHI).
3. How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing and maintaining our Service
- Notifying you about changes to our Service
- Providing customer support
- Gathering analysis or valuable information to improve our Service
- Monitoring the usage of our Service
- Detecting, preventing, and addressing technical issues
- Complying with legal obligations
4. Data Security
We use industry-standard security measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication mechanisms
- Staff training on privacy and security practices
- Disaster recovery and business continuity planning
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
5. Data Retention
We will retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, and as required by law. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.
6. Disclosure of Information
We may disclose your information in the following situations:
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.
- Service Providers: We may share your information with third-party vendors who provide services to us.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
- With Your Consent: We may disclose your information for any other purpose with your consent.
7. Your Rights
Depending on your location, you may have the following rights regarding your information:
- The right to access the information we have about you
- The right to rectify or update your information
- The right to erase or request deletion of your information
- The right to restrict processing of your information
- The right to data portability
- The right to object to certain processing activities
To exercise these rights, please contact us at privacy@enlightencare.com.
8. Children's Privacy
Our Service is not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you learn that your child has provided us with personal information, please contact us immediately.
9. Third-Party Services
Our Service may contain links to third-party websites or services that are not owned or controlled by Enlighten Care. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
10. Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the bottom. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Enlighten Care
Email: privacy@getenlightencare.com
Effective Date: April 12, 2025